Frustrated families are turning to private providers for help because of cuts to government-funded in-home care for older people.
New Zealand's largest in-home senior care provider, Home Instead Senior Care, says hits on the company's website have more than doubled in recent months and they are fielding hundreds of requests from families seeking help for their older relatives.
Chief executive Neil Farnworth said with cuts to District Health Board budgets families have told them their relatives are getting less than two hours of help or no help at all.
"They say this is inadequate and, in some cases, may be endangering older people," said Farnworth.
DHB-funded home help usually extends to basic cleaning and showering services, but doesn't provide for companionship, shopping, help with finances and medication, preparing meals, driving to appointments and other assistance around the home.
Farnworth said most seniors prefer to stay in their own homes for as long as possible and with a little help and companionship can generally maintain their independence, quality of life and positive mental health.
"That regular chat with a carer is just as important as doing the vacuuming or dusting."
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